Accessing Billing Settings
Go to https://app.lazylines.ai/settings?tab=billing to manage everything related to your subscription.
Upgrading Your Plan
From Free to Paid:
Go to Settings → Billing
Choose Pro or Business
Select Monthly or Yearly
Enter payment details
Your full credit allocation activates immediately
From Pro to Business:
Settings → Billing
Click "Upgrade to Business"
You'll be charged the prorated difference
Additional workspaces and credits activate immediately
Changing Between Monthly and Yearly
You can switch billing frequency anytime:
Monthly → Yearly:
You'll be charged the yearly amount immediately
Saves 50% during Cyber Month (normally ~17%)
Current month's unused credits are forfeited
Yearly → Monthly:
Change takes effect at the end of your yearly term
No refund for unused portion of year
Downgrading Your Plan
Business → Pro:
Settings → Billing → Change Plan
Select Pro plan
Change takes effect at next billing cycle
Important: You'll lose access to extra workspaces (keep only 1)
Move any essential content from other workspaces before downgrading
Cancelling Your Subscription
To Cancel:
Click "Cancel Subscription"
Confirm cancellation
Your plan remains active until the end of your billing period
After that, you revert to the Free plan
You can cancel anytime - no contracts or commitments.
Refund Policy
LazyLines offers refunds under specific conditions:
Eligibility:
Must request within 7 days of purchase
Email your account email to [email protected]
State reason for refund request
We'll review and determine eligibility
Processing Time:
3-10 business days for approved refunds to appear in your account
After 7 Days:
Full refunds are not available
Partial refunds may be considered case-by-case
Contact support to discuss options
Note: Heavy usage of credits may affect refund eligibility. Refunds are for legitimate issues, not buyer's remorse after extensive use.
Viewing Invoices
Access your invoice history at https://app.lazylines.ai/settings?tab=invoices
You can:
View all past invoices
Download PDFs for accounting
See payment dates and amounts
Track your billing history